Maintaining Business Continuity Through Remote Video Inspection
When health and safety limitations threaten company continuity, deploy remote real-time video inspection using smart phones, tablets, and smart glasses to assist sustain global supply chains and operating schedules.
We offer Remote Video Inspection (RVI) solutions to help our worldwide customers maintain supply chain and operational schedules when health and safety limitations pose a threat to company continuity. Remote visual inspections, which are driven by Sanray’s qualified and experienced technical inspectors stationed all over the world, allow quality control and quality assurance activities to continue on schedule without jeopardizing safety and quality. Sanray’s remote inspection includes live-streamed audio-video conferencing as well as additional features like on-screen telestration, document sharing, camera zoom and flash-light control, on-screen conversation, and screen grabs and annotations to help with the inspection process.
It needs facility staff to have an iOS or Android smart device with an in-built camera (smart phone, tablet, or smart glasses) on which they will download the Sanray-specified “app” (software application). Our remote inspection team will then allow them to collaborate in a protected “virtual room” to which other parties will be able to connect. Personnel invited to observe the proceedings from afar will be instructed to download (or already have) the Sanray-recommended app in order to login to the virtual room using a secure key. The worldwide Advanced Encryption Standard (AES) 256-bit encryption is used to encrypt audio and video feeds.
During the remote inspection, the client, Sanray technical expert, other Sanray colleagues, and relevant third parties who are either on-site at the facility or off-site in an office or home will have multi-party communication (up to 10 participants) so that they can direct the facility personnel to look at, move, or focus on another piece of equipment as needed. Sanray can conduct remote review of material in any of the common electronic forms, such as PDF and PowerPoint, in conjunction with remote visual examination.
It is critical that the vendor, client, and any other relevant third parties provide their consent to proceed with the inspection using Sanray’s remote inspection technology. It is critical to have the vendor’s cooperation at the facility where the inspection will take place.
The following are some of the primary advantages of remote video inspection:
- Inspections can continue regardless of vendor site access or travel constraints, ensuring business continuity.
- By lowering human travel, expenditures and carbon footprint markers have been reduced.
- Increase inspection frequency for clients with remote sites to mitigate the hazards associated with lack of visibility.
- Customers and inspectors benefit from increased efficiency.
- Inspectors and auditors will have a better quality of life as a result of less travel fatigue.
- Personnel safety with widespread health-related concerns like COVID-19
Witnessing, supervision, evidence, and monitoring are common third-party vendor inspection scenarios for which remote video inspection can be used. Experts can be accessed easily and in real time through remote inspections. Even at very low bandwidth scenarios (>100kb/s), using secure, cloud-based collaboration technologies at vendor sites enables security and exceptionally high-quality video. Our wide global network of offices and unrivalled ability to deliver skilled and experienced inspectors locally, without the need for cross-border travel hazards, complement our breakthrough remote visual inspection technology.
Sanray created a complete standard operating procedure to ensure improved efficiency, quality, and dependability in our entire remote video inspection solution. It is vital to have faith in the inspection technology and methodology. We designed a screening process for our inspectors to complete prior to deployment, in line with our customers and most vendors/suppliers. This method enhances our customers’ and their vendors’/suppliers’ needs, providing you peace of mind that inspectors will adhere to site limits and be allowed to do their jobs.
Video Inspection from afar
Requirements at a Minimum:
- Any modern smartphone or tablet that can connect to the internet. Both Android and iOS are supported.
- For video streaming, Wi-Fi and cellular connections with a minimum bandwidth of 100kb/s are suggested.
- Networks having at least 3G capacity should be able to give performance characteristics.
- A personal Internet dongle should be considered in remote regions with limited/no access.
- If you’re working in a noisy area, use headphones to hear your speech.
- Although no new hardware is required, Sanray employees will wear smart glasses on select projects.